Workplace Harassment — Ley Karin
Law 21.643 obliges employers in Chile to have a harassment protocol and to investigate on strict deadlines. Not having one is itself a breach.
What this involves
Law 21.643, in force since 2024, changed what Chilean employers must do about workplace harassment and violence. It requires a written prevention protocol, defined reporting channels, and a formal investigation with mandatory deadlines once a complaint is received. The obligations reach subsidiaries of foreign companies operating in Chile.
Two failures are common. The first is having no protocol at all, which is a breach independent of whether any incident occurred. The second is having one imported from the parent company that does not follow the Chilean procedure or its deadlines — which tends to surface at the worst moment, in the middle of a live complaint.
What we handle
Protocol design
A prevention and investigation protocol built to Chilean requirements and integrated into the Reglamento Interno, not bolted on beside it.
Reporting channels
Channels that meet the confidentiality and accessibility standards the law expects, including for remote and distributed teams.
Conducting investigations
Running the investigation within the legal deadlines, with the impartiality, documentation and protective measures the procedure requires.
Defense and representation
Representation of the employer, or of a person under investigation, where a complaint escalates to the Labor Inspectorate or the courts.
Training
Practical training for managers and staff on what the law requires and how the protocol operates in your organization.
How we run this for a client abroad
Assessment first
You send the documents you have. We tell you what applies, what it costs and how long it takes — before you commit to anything.
Power of attorney
Granted at a Chilean consulate or apostilled where you live. It lets us act for you in Chile without you travelling.
We file, you get updates
Our attorneys handle the filings and appearances in Chile. You get plain-English updates at every stage.
Workplace Harassment — Ley Karin — common questions
What English-speaking clients ask us most about this specific service.
Does Ley Karin apply to my company?
What happens when a complaint is received?
Can we use our US harassment policy?
What if the complaint is against a senior manager?
Talk to a Chilean lawyer about Ley Karin and workplace harassment
Get an initial assessment in English — confidential, with no obligation.
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